On the 10th of Febuary JAM organised the now fifth edition of the “Generic & Professional Skill”-communication module at the Delft University of Technology. The day was impeccably organised by Jefta Bade and Freya Ruis of JAM. This year they stretched the available time to work with the Master students with half a day! Which meant that the instruction part, the Dare2Draw session in the big college hall, was given the day before! This left us with 1 whole day and 30 hungry design minds to tackle the problem of making visual translations of real client cases. Because of my current position at T-mobile, I was able to bring them in as my client. This resulted in a great diversity of vision mapping the problem spaces around their organisational ambition of becoming a more HUMAN company.
What makes this event different for me this year is two fold. This is the first time after my exit from JAM that I am back working with them again. This year I did not have to do or organise anything… just experience the event. I must say that the curve of excellence keeps on going up. There was a great and easy flow during the whole day; something all the participants must have felt. If this keeps on going like it is, JAM will take over the whole week within 3 years…;).
The other change is the fact that I now get to bring the results back to T-Mobile myself and see how they can be used to get a discussion going about the issues surrounding a more HUMAN focus. I get to take these amazing visuals and put them in their intended context… see if they actually can be used to create some form of real impact. I will have to keep you posted on that one.
For now here is an impression of my part of the day, facilitating the T-mobile group to some great perspectives.
And Thanx to JAM for inviting me to carry on being a part of this program!
From February till April Vy will be exercising a “friendly VISUAL takeover” at the Digital Services Department of T-Mobile Holland. In January I interviewed a cross section of the workforce which gave me some idea of their daily routine and typical work related communication issues. The idea behind this “Bring-an-external-WITHIN” operation is that by introducing a free visual agent in a framed environment you get a direct reflection of how others SEE and /or perceive youself. An internally reflective surface that exposes strengths and weaknesses right there, within the flock… A MIRROR that gives back what you put into it. As with this experiment, we will experience the effects as we move down the VISUAL path and see how far Digital Services is willing to tag along. As ever the bigger picture is to see if professionals are willing to commit to a more visual mindset. I have been trying to guide people down this path, but all these years have failed to enforce the basis of any good teaching method… Commitment & repetition. Hopefully by being there, somewhat all of the time, to encourage and jumpstart the use of the visual arsenal that will be taught in the coming months a better adaptation of the right mindset will be realised… Maybe also then revealing the answer to a question that stand as long as I have been promoting Drawing as a professional thinking tool. Will it make a difference in YOUR life? Will it improve the quality of work and ability to share and solve problems together. This is what we will find out together. Digital Services and Visually yours…. bound to a shared belief and willing to commit to make it real.
This is the Digital Services Workforce… or part of it. En all the head count is about 40-45 people. When I conclude the experiment I shall make a final video…to see how DS has changed over time. Good luck guys and galls… get out your pens… it’s time to start drawing stuff out!